Questions and answers
What we are usually asked
Does it replace our accounting software?
No. Romfeya UBP handles operational accounting – cash registers and bank accounts, cash orders, VAT ledgers and reports with opening and closing balances. It has no chart of accounts, no profit and loss account and no balance sheet. The year-end closing stays with your accountant.
Can it be installed on our own server?
No. The system is offered only as a cloud service. Updates and protection are our responsibility, and you work through a browser.
Does it work on a phone and a tablet?
Yes. The interface adapts to the screen and opens in the browser on any device, with no app to install.
What languages does it work in?
The interface is translated into Bulgarian, English and Russian, and every user chooses their own language. The system is multilingual by design: the texts are in a shared translation registry, so a new language is added by translation – with no change to the code.
Can we connect it to our online shop?
Yes. The integration API provides the catalogue of items and groups, accepts customers and orders, and returns their status. Orders come in as drafts that an operator confirms.
What does the AI assistant see?
Only what your role is allowed to see. It does not write queries against the database; it chooses from predefined read-only reports – there are 13 to start with, and the set is extended through configuration. Before the data reaches the model, counterparty names are replaced with pseudonyms by default. Conversations are not stored.
The assistant works with your own key to a provider of your choice and is switched off until you configure it.
What happens to our data if we leave?
It is your choice: you receive your data in a machine-readable form and then we delete it, or we delete it straight away. The choice is stated in writing within 30 days of termination. The procedure is described in the data processing agreement.
How much does it cost?
The base package costs €500 a year, including VAT, for one user. Full functionality, modules and more users are added on top – the prices and a calculator are on the Pricing page.